Major Corporate and Governments are still in complete denial that everyone speaks English. Yet, we have an ever-increasing diversity of ethnic backgrounds and languages that are not considered in customer service. A recent survey indicated that only 5% of Australia's top 50 companies provide language support in customer service. Additionally, when providing global customer service, language support is essential. Jeeves.Plus addresses this issue with an Omnichannel solution in 133 languages. https://www.jeeves.plus
England Football Learning has launched a new free online module to help existing grassroots clubs become more confident and inclusive towards coaching disabled footballers.The ‘Introduction to Coaching Disabled Footballers’ module is part of The FA’s landmark disability football plan, Football Your Way, to help develop, improve, and raise awareness of disability and disability football.https://www.livingwithdisability.org/post/coaching-disabled-footballers-course-kicks-off-online
Based on machine learning and speech recognition algorithms, the AI-powered Voiceitt platform is designed to recognize and translate speech by people with an underlying medical condition, disability or age-related condition that means their speech is hard to understand. The Voiceitt platform is web-based, which means that it can be accessed from any internet-connected device without having to download a program or app. It works either as voice to text or voice to synthesized speech, with the latter allowing the user to speak in person in real time, as part of a face-to-face conversation, or in a virtual, online meeting. https://nocamels.com/2024/01/ai-technology-gives-a-voice-to-those-with-speech-disabilities/
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