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Deep Automation in Customer-Bank Communication

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ONE ZERO Bank, one of Israel’s most recently-founded banks, is pushing to revolutionize the Israeli banking industry with a pioneering pilot program that aims to implement a chat platform powered by Generative AI, utilizing Large Language Model technology developed by the Israel-based tech company AI21 Labs. This partnership marks a milestone for Israeli banking and highlights the potential of ONE ZERO Bank to push the industry forward. The pilot program will initially involve 450 customers of ONE ZERO Bank and will progressively expand until its official launch for all customers in the fourth quarter... https://www.jpost.com/business-and-innovation/banking-and-finance/article-745185


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